Features
GoDaddy offers several perks to rival some of its competitors—automated backups, free SSL certificate for the first year and the ability to choose from multiple data centers. Some tiers also offer Linux or Windows systems, while all tiers allow you to choose between SSD and HDD storage. You also get unlimited traffic (not all competitors have this) and the ability to customize your plan by adding on specs such as extra RAM and storage.
Though one IP may be fine for many small businesses, GoDaddy allows you to request additional IPs. How many you can get will depend on your paid tier.
Pricing
GoDaddy isn’t the cheapest, nor is it the most expensive either. However, for what you get, there may be better value elsewhere. You will need to pay for extras such as adding a control panel and website security. Where it may be worth it is if you opt to pay annually, though you can get better deals paying 24 months in advance.
Customer Service
On par with many of its competitors, you can get 24/7 customer service with GoDaddy. Aside from the usual contact methods—phone and live chat—you can also text customer support, which is rare.
While there isn’t email support, it’s not a major flaw considering the other options available to you. Though GoDaddy does offer a knowledge base, it’s mostly simple tutorials on how to access certain features or conduct simple tasks. You can also join in on events to learn about various topics, from marketing to AI.
Reputation
GoDaddy seems to be one of the more well-known and popular options on our list, which could be due to its domain name services. Still, the hosting service has a solid reputation, helping over 21 million customers. Trustpilot has over 100,000 reviews on its website about GoDaddy, and many are happy customers.
Learn more: Read our full GoDaddy review.